WHAT OUR CUSTOMERS SAY ABOUT US
★★★★★I've bought a dress at Pemberton & Grey and I am truly surprised about how good the quality is. Definitely will be back! :)
Sarah M. (44)
★★★★★User friendly website, easy ordering and fast delivery. Products are as described. Will for sure order here again!
Sophie B. (66)
★★★★★Normally I'm not a fan of shopping online, but I gave it a try and I don't regret it. Topnotch products from Pemberton & Grey and I'll absolutely be back 😊
Maddy P. (50)
★★★★★Solid quality and fast delivery. Top service!
James K. (52)
★★★★★Pemberton & Grey is my new favorite store. I love their clothing, bags, shoes and just everything! I already recommended them to 3 of my friends.
Linda C. (62)
★★★★☆The sweater was a little lighter than expected, but honestly it's still super comfortable and I've been reaching for it a lot. Overall, I'm happy I bought it.
Lily C. (47)
★★★★★I ordered a brown sweater, got a black one instead. Their 30-day easy-return policy helped me with getting the right color nevertheless. Very helpful customer support as well.
Cindy P. (55)
★★★★★I've got some standard shops I buy my clothing online from, but Pemberton & Grey for sure comes out on top. I've been a loyal customer since day one!
Peter T. (56)
★★★★★I bought a coat for my mother at Pemberton & Grey and she can't get enough of it. She wears it with everything LOL ;)
Lily C. (27)
30-Day Money-Back Guarantee
If your ordered item isn’t exactly what you hoped for, you can return it within 30 days, no questions asked.
For 3 years, we’ve designed soft and elegant clothing made for Australian people. Comfortable, flattering, and made to last. The kind you’ll reach for every day.
To celebrate our next step, we’re offering special savings for a limited time.
With love,
— James, Margaret & Tom
FAQs
Do you deliver across Australia?
Yes, we ship all across Australia. We offer free shipping today only!
Is your clothing made with sustainability in mind?
We are committed to responsible fashion. At Pemberton & Grey the pieces are made with quality materials chosen to last, and we are always working to reduce waste and lower the environmental impact of how we ship and package your order.
How do I track my order?
Once your order ships, you’ll receive a confirmation email.
You can track your delivery anytime by entering your order number on our tracking page.
What if I'm not satisfied with my purchase?
We offer a 30-day money-back guarantee. If you're not completely happy, return it in original condition for a full refund — no questions asked.
Is my payment secure?
Yes, your payment is 100% secure. We use industry-standard SSL encryption to protect your information, and we offer trusted payment options including Visa, Mastercard, Maestro, Google Pay, Apple Pay, and Shop Pay.
Any more questions?
You can contact us via the contact form or send an e-mail to:
support@shop-pembertongrey.com
Free shipping
We are offering free shipping. All orders ship with Australia Post and include full tracking.
Easy returns
You have 30 days after receiving your order to return or exchange it.
24/7 customer service
We are always available, providing fast and personalized support, ensuring an exceptional customer experience with professionalism and reliability.
SSL encryption for safe and secure payments
SSL-secured Shop Pay, Apple Pay and credit card payments.